Galaxy Note 4 outpace iPhone 6 and 6 Plus terms of customer satisfaction




Samsung Galaxy Note 4 topped the chart of customer satisfaction, leaving behind Apple iPhone 6 and iPhone 6 Plus. According to data from the Customer Satisfaction Index, University of Michigan, Samsung customers are most satisfied with their devices.
Galaxy Note 4, which was released in October of last year, scored 86 points out of 100 possible points, while the latest smart phones Apple's was ranked in second place with 82 points each. Galaxy Note 3 and Galaxy S5 was also the same point with the Apple smart phones it.

We should emphasize that the latest device-ut Samsung Galaxy S6 was not yet cast into the market when it conducted this study, therefore it is not included in the graph.

Regarding companies, Apple and Samsung were very close to each other, each received 80 points, while in the first five countries also ranked Motorola, BlackBerry and HTC, with 79, 78 and 77 points, respectively.

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